Kodeks ravnanja in etike podjetja Bintegra d.o.o.
Spoštovani kolegi in kolegice, Veseli me, da vam lahko predstavim Kodeks ravnanja našega podjetja Bintegra d.o.o. Ta dokument je bolj kot seznam obveznosti, potrebno obravnavati kot pripoznanje naše identitete, ekipe in vrednot, s katerimi se vsi identificiramo. Ta...
54. Podelitev nagrad GZS za izjemne gospodarske in podjetniške dosežke
Prejeti nagrado Gospodarske Zbornice Slovenije za izjemne gospodarske in podjetniške dosežke je za nas kot podjetje, za vse zaposlene in seveda tudi zame neverjetna čast. Pomeni priznanje za vse naše dosedanje dobro delo in za ves vložen trud ter energijo. Pomeni tudi...
Summary of all the steps you have to take to offer the best Digital Self-Service experience
Simple as that, choose Digital Self-Service Digital self-service or self-service is a term for customer service approach that empowers users to independently resolve issues or answer questions through digital channels. To succeed in Self-Service,...
The best moment for action and implementation of Self-Service Portal
Regarding Harvard Business Review, 81% of customers across industries attempt to take care of matters themselves before reaching out to a live representative. Ultimately, an investment into Self-Service is therefore an investment in customer experience. The resources...
Go deeper and check if your company needs a Self-Service Portal
In last few years, a lot of trends are happening in Digital Self-Service area. Millennium generations are growing up and becoming service consumers. They are used to digital channels and tools. Also Coronavirus pandemic brought changes to us since people spent more...
Successful examples of Digital Self-Service users
Self-service is the first step toward excellent digital customer experiences. Self-service is foundational for serving modern customer needs, but it is also key to decreasing cost-to-serve. The benefits of successfully implementing a portal with self-service...
Start to discover Digital Self-Service and all its advantages
Digital self-service or self-service is a term for customer service approach that empowers users to independently resolve issues or answer questions through digital channels. While self-service can be delivered through many different channels such as...
Business Rules for Digital Transformation
Business optimization with Red Hat Decision Manager Red Hat Decision Manager helps companies build applications that automate business decision. Automating processes eliminates the risk and cost of human error, process duplication and redundancy. With Red Hat Decision...
Implementing API-Centric Agile Integration
Industries like travel and hospitality have been transformed by new ways of doing business. New services are now offered, and consumers interact with services differently. This trend of disruptive change is extending across other major industries, from financial...
Agile, API-based integration for communications service providers
Disparate operations support systems (OSS) and business support systems (BSS) lack scalability and limit the value of network and application data. IT teams need federated access to legacy systems and data, while developers and partners need secure, easy access to...
